Refund Policy

We aim to provide quality food and service. If you are not satisfied with your order, please notify us immediately.

  • Refunds will only be considered for issues reported within 1 hour of delivery or pickup.
  • Refunds are not guaranteed and will be issued at the discretion of management.
  • Proof of issue (e.g. photo) may be requested for evaluation.

To request a refund, contact us at info@mongkok.co.za or call us directly.

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